Terms of Service

Welcome to Brick My Holiday. These Terms of Service (“Terms”) govern your access to and use of brickmyholiday.com (the “Website”) and your purchase or use of our products and related services.

In these Terms, “Brick My Holiday,” “we,” “us,” and “our” refer to [insert legal business name], trading as Brick My Holiday.

By accessing the Website, creating an account, placing an order, or otherwise using our services, you agree to these Terms. These Terms should be read together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies displayed on the Website.

If you do not agree to these Terms, please do not use the Website or place an order.

1. About Brick My Holiday

Brick My Holiday is an independent brand offering creative brick-building products, including building sets, collectible designs, seasonal creations, and display products.

Email: support@brixzo.com

2. Eligibility and Website Use

By using the Website, you confirm that:

You are at least the age of majority in your country or region; or
You are using the Website with the permission and supervision of a parent or legal guardian.

You must not use the Website, our services, or our products for any unlawful, fraudulent, harmful, or unauthorized purpose.

You must not introduce viruses, malware, malicious code, or other technology intended to damage, interrupt, or gain unauthorized access to the Website or another user’s information.

We may suspend or terminate access when we reasonably believe these Terms have been violated.

3. Products and Product Safety

We make reasonable efforts to present product descriptions, dimensions, colors, images, specifications, recommended ages, and included parts accurately.

Actual colors may vary slightly because of photography, lighting, screen settings, manufacturing batches, or packaging updates. Such variations will not affect your legal rights when a product is materially different from its description.

Some building sets contain small parts and may present a choking hazard. Customers must review all product warnings, age recommendations, and assembly instructions before use. Products intended for children should be used with appropriate adult supervision.

Do not give a product containing small parts to a child below the recommended age.

Product availability may change without notice. We may limit quantities or discontinue products where reasonably necessary.

4. Orders and Contract Formation

When you place an order, you are making an offer to purchase the selected products.

An order confirmation acknowledges that we received your order. It does not necessarily mean that we have accepted it. A binding sales contract is formed when we send confirmation that the order has been accepted or dispatched, subject to applicable law.

We may reject or cancel an order for legitimate reasons, including:

A product being unavailable
An obvious pricing or description error
Payment authorization failure
Suspected fraud or unauthorized activity
Shipping restrictions
Orders that appear intended for unauthorized resale
Inability to verify information supplied with the order

If we cancel an order after payment has been collected, we will refund the applicable amount to the original payment method.

5. Customer Information

You agree to provide accurate, current, and complete billing, shipping, payment, and contact information.

You are responsible for checking your order and delivery information before submitting it. Please contact us promptly if you discover an error.

We cannot guarantee that an address or order can be changed after processing has begun. Additional costs caused by incorrect or incomplete customer-provided information may be charged where permitted by law.

6. Prices, Taxes, and Payment

Prices are displayed in the currency indicated on the Website and may change without notice. A price change will not normally affect an order we have already accepted.

Applicable shipping charges and taxes collected by us will be shown during checkout. International orders may also be subject to import duties, customs charges, or local taxes that are not collected by us. Please review our Shipping Policy for details.

Payment must be authorized before an order can be processed. Payment services may be provided by independent payment processors, such as PayPal or card-payment providers.

You confirm that:

The payment information you provide is accurate
You are authorized to use the selected payment method
Sufficient funds or credit are available to complete the purchase

We remain responsible for our own obligations and will not exclude liability for matters that applicable law makes our responsibility.

7. Shipping and Delivery

Processing methods, shipping fees, carriers, estimated delivery times, customs information, and delivery limitations are described in our Shipping Policy.

Delivery dates are estimates unless we expressly agree otherwise or applicable law requires a specific deadline. Delivery may be affected by customs clearance, carrier disruption, severe weather, public holidays, incorrect address information, or other circumstances beyond our reasonable control.

Nothing in this section limits any delivery rights available under applicable consumer law.

8. Cancellations, Returns, and Refunds

Order cancellation, return eligibility, damaged or defective products, return shipping, replacements, and refund processing are governed by our Return & Refund Policy.

Personalized, custom-made, or made-to-order products may not be eligible for change-of-mind returns, except when defective, damaged, incorrect, or otherwise returnable under applicable law.

Our policies do not restrict statutory cancellation, refund, repair, replacement, or other consumer rights.

9. Website Accuracy and Corrections

We make reasonable efforts to keep Website information accurate and current. However, typographical errors, inaccuracies, or omissions may occasionally occur in product descriptions, pricing, promotions, availability, shipping charges, or delivery estimates.

We may correct errors and update information at any time. If an error materially affects an order you have already placed, we will notify you and provide any options required under applicable law, which may include reconfirming or cancelling the order for a refund.

10. Intellectual Property

The Website and its original content—including text, graphics, logos, photographs, videos, product presentation, page designs, and other materials—are owned by or licensed to Brick My Holiday and are protected by applicable intellectual-property laws.

You may access and use the Website for personal, non-commercial shopping purposes.

Without prior written permission, you may not:

Copy, reproduce, modify, republish, or commercially exploit Website content
Use our branding, logos, or product images in a misleading manner
Remove copyright, trademark, or ownership notices
Create unauthorized derivative works from protected Website content
Use automated systems to extract substantial portions of Website content

References to third-party names, designs, or trademarks remain the property of their respective owners.

To report possible intellectual-property infringement, contact support@brixzo.com and provide sufficient details for us to review the claim.

11. Reviews, Feedback, and Customer Content

If you voluntarily submit a review, photograph, video, suggestion, design idea, or other content, you retain ownership of your original content.

You grant us a non-exclusive, worldwide, royalty-free license to host, reproduce, display, adapt, and use that content for operating, improving, and promoting Brick My Holiday, subject to applicable law and our Privacy Policy.

Where required, we will seek additional permission before using identifiable customer content in advertising.

You confirm that submitted content:

Is accurate and based on your genuine experience where presented as a review
Does not infringe another person’s rights
Does not contain unlawful, abusive, misleading, or harmful material
Does not contain malware or unauthorized commercial solicitation

We may moderate or remove content that reasonably appears to violate these Terms or applicable law.

12. Third-Party Services and Links

The Website may contain links to payment processors, shipping providers, social platforms, or other third-party services.

We do not control third-party websites and are not responsible for their independent content, availability, or privacy practices. Their own terms and policies may apply when you use their services.

The presence of a link does not necessarily mean that we endorse the third party.

13. Privacy and Electronic Communications

Our handling of personal information is described in our Privacy Policy.

When you place an order or contact us, you agree to receive transactional communications reasonably required to process your order, provide customer service, issue policy notices, or protect your account.

Marketing communications will be sent in accordance with applicable law, and you may unsubscribe using the method provided in those communications.

14. Prohibited Uses

You may not use the Website or our services:

For an unlawful, fraudulent, or deceptive purpose
To violate applicable laws or regulations
To infringe intellectual-property, privacy, or other legal rights
To submit false payment, identity, shipping, or account information
To transmit malware or harmful code
To obtain unauthorized access to systems or accounts
To collect personal information without lawful authorization
To spam, phish, scrape, overload, or disrupt the Website
To harass, threaten, defame, or discriminate against another person
To manipulate reviews, promotions, discounts, or purchasing limits
To resell products where we have expressly prohibited unauthorized commercial resale

We may take reasonable action to prevent or investigate prohibited activity.

15. Website Availability

We aim to keep the Website available and secure, but we do not guarantee uninterrupted, error-free, or continuous access.

We may temporarily suspend or restrict the Website for maintenance, security, operational, or technical reasons. Where reasonably possible, we will seek to minimize disruption.

16. Warranties and Consumer Rights

Products will be supplied in accordance with the descriptions and commitments we make and any warranties required by applicable law.

Except for rights and warranties that cannot legally be excluded, the Website is provided on an “as available” basis. We do not guarantee that every Website feature will always be available or free from technical errors.

Nothing in these Terms excludes or limits statutory guarantees or consumer rights that cannot legally be excluded or limited.

17. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for:

Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Breach of statutory rights that cannot be excluded
Any other liability that applicable law does not permit us to exclude

To the extent permitted by law, we are not responsible for losses that were not reasonably foreseeable when the contract was formed or for business losses incurred by a customer purchasing as a consumer.

If you use products or services for business purposes, additional limitations permitted by applicable law may apply.

18. Indemnification

Where permitted by applicable law, you agree to compensate us for reasonable losses, liabilities, and expenses arising directly from your unlawful use of the Website, intentional violation of these Terms, or infringement of another person’s rights.

This section does not apply to the extent that a loss was caused by our own breach, negligence, or unlawful conduct.

19. Suspension and Termination

You may stop using the Website at any time.

We may suspend or terminate access if we reasonably believe that you have:

Materially violated these Terms
Used the Website unlawfully or fraudulently
Created a security risk
Harmed or attempted to harm the Website, our customers, or another person

Provisions that logically need to continue after termination—including provisions concerning intellectual property, accrued payment obligations, liability, and disputes—will remain effective.

20. Changes to These Terms

We may update these Terms to reflect changes in our business, services, technology, policies, or legal obligations.

The revised Terms will be posted on this page with an updated revision date. Material changes will apply prospectively unless applicable law permits otherwise.

Changes will not remove rights that have already arisen under an accepted order.

21. Severability

If a court or competent authority determines that any provision of these Terms is unlawful or unenforceable, that provision will be enforced to the maximum lawful extent or removed as necessary. The remaining provisions will continue in effect.

22. No Waiver

If we delay or fail to enforce a provision of these Terms, that does not waive our right to enforce it later.

23. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any terms presented during checkout, form the agreement governing your use of the Website and purchases from us.

This section does not exclude statements or rights that applicable law requires us to honor.

24. Governing Law and Disputes

These Terms and any non-contractual disputes arising from them are governed by the laws of England and Wales, unless the mandatory consumer laws of your country or region provide otherwise.

If you are a consumer, you may also be entitled to bring proceedings in the courts of the country or region where you live. Nothing in these Terms deprives you of mandatory protections available under the laws of your usual place of residence.

Before beginning formal proceedings, you and Brick My Holiday are encouraged to contact one another and attempt to resolve the dispute in good faith.